VT1723 Driver - Help Please!

[boeing747]

Hi, I recently bought a VT1723 audio card, and was told to download the driver, but I cannot find it. Can someone please tell me where to find it, and what to do when I have downloaded it, as I am not very computer literate!

Thanks,

Jesse :)

[tcsenter]

VT1723 chip (a.k.a. Tremor) is part of the Envy24 Family audio controllers:

Latest Envy24 drivers (http://www.viaarena.com/Driver/Envy24_Family_DriverV530b.zip) (all Windows OS)

[boeing747]

Hi TCsenter!

I have downloaded that, and i go to "setup" in the main folder, and when I got to install it, it says it cannot find the hardware, yet it is definatly in the computer, I have even put it in another PCI slot, and it still cant find it!

Thanks,

Jesse :)

[Mr. Chris]

Did the card not come with the driver CD? Have you tried going to the website for the maker of the card to get their drivers? And, if your board has built in audio (onboard) did you disable that in the BIOS? Chris.

[tcsenter]

I have downloaded that, and i go to "setup" in the main folder, and when I got to install it, it says it cannot find the hardware, yet it is definatly in the computer, I have even put it in another PCI slot, and it still cant find it!
Did Windows detect new hardware after installing the sound card? If not, then either the card or PCI slot isn't functioning.

Your card could also use a custom PCI ID that is not supported in the VIA drivers, but require drivers from the manufacturer.

[boeing747]

Hi,

The CD that came with the card only works up till xp.Yes, Windows Picks that the card is there when I start the computer up! Which I guess is a good sign. But from there, I dont know what to do? (I am running windows Vista Ultimate). It Gives me options to locate the driver, but I am not sure where to go?? Can anyone please help?

Thanks, :)

[tcsenter]

With the card installed, go to Device Manager and locate the 'unknown' PCI device. Open the device properties and get the PCI Device ID, which for XP is shown under the Details tab/page (I don't know if its the same for Vista).

There are three elements to the PCI Device ID; VEN, DEV, and SUBSYS. It should look like this:

PCI\VEN_xxxx&DEV_xxxx&SUBSYS_xxxxxxxx

In the example above, 'x' could be any alphanumeric character.

[boeing747]

Thanks For all your help! I finally got the card working!!

I really appreciate the advice you have given me!

Thanks,

Jesse :)

[tapkep]

I have the same problem - bought Gembird SC-5.1-1 sound card with VIA VT1723+1617 chipset (PCI\VEN_1412&DEV_1724&SUBSYS_24031312&REV_01). System is Windows XP SP3 32bit.

Drivers from CD does not suit, drivers from VIA page does not suit either. Drivers from Gembird Europe B.V. (http://www.gmb.nl) are for FM801 sound cars. Any ideas how to install this sound card?

Looked through Envy24 drivers .inf files - there is "VEN_1412&DEV_1724", but no "SUBSYS_24031312". I have too new sound card?! Drivers are 5.40a.

[tcsenter]

Gembird needs to post the right drivers that include its subsys ID.

Alternatively, you can manually 'force' install the VIA Envy24 drivers or just edit the INF to include the subsys ID. The driver and configuration settings are the same for all VT1723 boards. Editing the INF will cause Windows to give a warning that the driver is not digitally signed or could not be verified, but you can select 'install/proceed anyway' and it should work fine.

If you check for Windows Updates in your browser after installing an unsigned driver, Windows Update might offer an older signed driver when it finds an unsigned driver is currently installed, even if the unsigned driver is newer.

[jramforu2]

Hi,

I can able to install my VT1723 driver by manuall selection without signature as per your guides and I can able to play music on media player but not able hear in speakers.
The speaker is working fine with other machines.

[Mr. Chris]

Make sure the onboard sound is enabled in BIOS. Is there a speaker Icon in the lower right corner of your screen? If you left click, where is the volume slider set? What color is the plug in the back that the speakers are plugged into? Should be light green. Check Device Manager for any yellow ! and tell me what they are.

Please also let us know the maker and the model of your main board and what version of Windows you are using. Chris.

[tcsenter]

Its a PCI card.

[jramforu2]

Hi Chris,

I follow all your suggestions but it not succeeded.

My system board is Intel D815E Series with PIII processor and Windows XP Professional Version 2002 with SP2.

This is a Enter PCI Sound Card with VIA 5.1, 6 Channel output and Chipset VT1723+1617.

As per the above threats, the Hardware id shown in device manager on Multimedi Sound Controller with Yellow, the chipset is PCI\VEN_1412&DEV_1724&SUBSYS_00000000&REV_01. After installation, with Envy24 Family Audio Controller (WDM) the chipset is PCI\VEN_1412&DEV_1724&SUBSYS_FFFFFFFF[/B]&REV_01. The chipser id changes every time i reinstall.

The found new hardware wizard arises every time i restart the machine. So that i need to reinstall the driver again and again.

Thanks

[Mr. Chris]

Try going to the website for the maker of the card and get the recommended drivers from them.

Did this ever work correctly? Chris.

[plok]

I'm also having problems with a PCI card, I've tried the manufacturer's drivers with no luck. The card is identified as VEN_1412&DEV_1724&SUBSYS_00000000, that doesn't look very good I'm afraid. Any suggestions?