View Full Version : VIA Rev 5 or later USB Universal Host Controller problem
Hey people! I've been working on this one problem for months! I can't use my joystick or webcam without the use of my USB Universal Host Controller. I run on WinXP, and have the following:
USB 2.0 Root Hub Device (working)
VIA USB 2.0 Enhanced Host Controller (working)
VIA Rev 5 or later USB Universal Host Controller (not working)
VIA Rev 5 or later USB Universal Host Controller (not working)
VIA Rev 5 (etc) Manufacturer: VIA Technologies
When trying to reinstall, or update new drivers:
(Reinstall) -Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
(Update) – Cannot Continue the Hardware Update Wizard - The wizard could not find a better match for your hardware than the software you currently have installed
Nothing seems to work.
I have heard of a 2.0 Patch, but unfortunately, I cannot find it anywhere.
Would there happen to be an alternative to what I've tried? I have even formatted my pc several times, and I wish not to format all over again. Please help. Any information would be appreciated.
15-12-03, 10:16 PM
Do you have XP service pack 1 installed and all the updates...???
Have you installed the VIA USB Filter Patch
I'm unable to get any of the service packs because the program does not trust my serial to be correct...which is strange.
And as for the filter, I have only tried 1.0 because 2.0 is not available for download anywhere. I am, indeed, stumped.
Any other ideas?
16-12-03, 09:37 AM
I'm unable to get any of the service packs because the program does not trust my serial to be correct
You may 2want to call MS, as they can issue a new and good number then most of the devices on the board will be enabled, as without the SP1 many features will unavailable
OK...Done. I've managed to download and install Service Pack 1. Now what must I do? The USB ports mentioned still aren't working...
By the way, thank you for your help i/expressions/face-icon-small-smile.gif
16-12-03, 07:14 PM
Go to this link:
and download the patch for USB. When you install SP1, the USB 2.0 stuff doesn't necessarily get installed.
That should do it.
OK, I downloaded the file, opened it, and went through the setup wizard which saved all the files. However, when I tried going into Device Manager, and updating the 2 USB controllers (it didn't do it automatically), half way through my computer freezes...then I reboot and try again, and it does the same thing. Any thoughts?
Thanks for the info...
Just a thought, did you remove any thing before this? Say like a CD software? Reason for this error is due to either a driver is not present, a binary file is corrupt or a file Input/Output problem. Go into device manager and do the following by uninstalling the driver and click scan for hardware changes to reinstall or upgrade driver. On general tab of the device, click troubleshoot to activate the troubleshoot wizard.
Actually, I've already tried that. On my first post, I mentioned what error it gives when trying to update or uninstall and reinstall the driver (as in by deleting the driver and then scanning for new hardware). And usually what happens when I scan for new hardware afterwards, or when it does it automatically, my computer freezes, so I reboot my computer a few times to get it back to normal.
And to answer your question, no, I've not uninstalled anything. Or removed any hardware.
How do you know that your VIA Rev 5 USB Universal host controller is not working? Is there any exclamation mark? Could you post your specs like model of your motherboard, video card, network card, etc. And which 4 in 1 drivers are you using? Ensure that USB is enable in Bios. If you are using too many usb devices at a time, the power provided by the usb on the motherboard might not be enough. For your info, total power provided by the motherboard is around 450-500MA. Joystick already used up 20ma. Other than this usb device, are you using any usb scanner or printer? If you need to use a numbers of USB devices at a time, my recommendation is to get a USB hub which has 5000MA.
17-12-03, 05:26 AM
Check the makers of your USB devices, they may not be combatible with VIA chipset, sounds odd I know but there are USB devices out there that just will not work under a VIA based system and these manufacturers site will usally list this problem under their FAQ / trouble shoting area.
22-12-03, 11:52 AM
I was having a problem with my ADS USB DVD+DV unit for capturing video from analog sources for burning to DVD. It was using USB 2.0. The unit would freeze after random periods of time. I decided to disable the USB 2.0 in my BIOS leaving the USB 1.0 enabled. I can capture with no problems now using the IDVD+DV unit.
Guess there is a problem somewhere between the VIA 8235 chipset in USB 2.0 and the MS USB 2.0 drivers and the ADS capture software. I can capture analog video using the USB 1.1 all day long it seems.
I bought a USB 2.0 card with the NEC chipset but haven't installed it yet.
So, if anyone has the VIA KT400 VIA 8235 chipset, beware of the USB 2.0 using the MS USB 2.0 drivers (which you are forced to use because of MS). If you are having problems with the 2.0, disable it through the bios and see if you still have the problems.
ADSTech has not listed the VIA chipset as a know problem.
Hope this helps someone that may be having problems, even intermittent problems, with the VIA chipset and USB 2.0. I've been having problems for 6 weeks now.
Just two more questions...
1. How many USB2.0 ports does your computer have?
2. How many of those ports are actually enabled in BIOS?
23-12-03, 11:51 AM
You're making me think now. The book says 6 USB 2.0 ports and two 1.1 ports. BUT, I plugged this ADS unit into the ones I thought was 1.1 and it ran as 2.0 (didn't give the warning of hi speed into low speed port thing). Also, when I disabled the 2.0 I left it plugged into the 2.0 jack and it ran as a 1.1. SOOOOO, it appears that I have up to 8 USB ports, 6 that are 2.0 only as long as 2.0 is enabled and 2 that are either depending on what is plugged in. If 2.0 is disabled, I have 8 1.1.
Does that make sense? Did I answer your question?
I guess if I disable both 2.0 and 1.0 in my bios, then I won't have any USB ports. So, I can enable or disable all of them.